Cookie policy

1. What cookies are

Cookies are small text files stored by your browser. They allow a site to keep a session open, remember a preference, or measure how the site is used. Similar technologies include local storage and pixels.

2. Essential cookies

These are required for the site to function and cannot be switched off. They include:

• fc_session — keeps your session and protects forms against cross-site request forgery. Expires when the browser closes.
• fc_consent — stores your cookie choices so you are not asked on every page. Retention: [CONSENT COOKIE DURATION].
• fc_lang — remembers the language you selected, so the client area returns you to the same one. Retention: one year.
• FC_PORTAL_SESSION — keeps you signed in to the client area. Expires when you sign out or the session ends.

3. Analytics cookies

Optional. Used to understand which pages are useful and where visitors encounter difficulty, in aggregate. Nothing is set until you allow it. Current providers and cookie names: [ANALYTICS PROVIDER AND COOKIE DETAILS].

4. Marketing cookies

Optional. Used to measure campaigns and, where applicable, to build audiences. Nothing is set until you allow it. Current providers and cookie names: [MARKETING PROVIDER AND COOKIE DETAILS].

5. Your choices

When you first visit, a banner offers three options: accept all, reject non-essential, or manage preferences by category. You can change your decision at any time by clearing the fc_consent cookie in your browser, which causes the banner to appear again.

6. Browser controls

Browsers allow cookies to be blocked or deleted. Blocking all cookies will prevent parts of this site — including form submission — from working correctly.

7. Third-party content

Embedded content from other providers may set its own cookies under its own policies. Current embedded third-party content: [THIRD-PARTY EMBEDS].

8. Changes

This policy is updated when the cookies in use change. The date above reflects the current version.